Commonly Asked Questions

Q. What should I do after an auto accident?

A. Get the name, driver license number, vehicle license plate, and insurance information of each of the other parties involved in the accident. If there are any witnesses you should obtain the name and phone number of each witness. Make a note of the time, date, and location where the accident occurred and if you have a camera take pictures of the accident scene and the damaged areas of all vehicles. Once you have all of the information contact your insurance company as soon as possible to make a claim.

IMPORTANT: If the other parties are unwilling to provide this information to you or if they do not have a driver license or insurance you should contact the police and your insurance company immediately.

Q. Can I take my car to the body shop of my choice?

A. Yes! The “State of California Department of Insurance” states that an insurance company may Not require the repairs to be done at a specific auto body repair shop. Section 2695 € of the Fair Claims Settlement Practices Regulations

Q. Do I need to make an appointment to bring in my car to Oxnard Collision Center?

A. No, we are open Monday through Friday from 8am-5pm and Saturday from 8am-12pm, you can bring in your car or call us if you need a tow at 818-780-4000.

Q. Is your shop certified by the Autobody Association of USA?

A. Yes, we are currently the only trusted shop recognized by AutobodyAssociation.org in Van Nuys, CA.